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Due to Government regulations, Melbourne Mint is required to carry out verification of a customer’s identity and therefore you must consent to this process in order to finalise the application. If then you do not pass, you will be required to mail Melbourne Mint certified copies of identification documentation as outlined on the relevant ‘Buy Gold’ page on this website. The transaction will not be finalised until these documents have been received.

If the Labgroup verification fails, you will need to send color certified copies of your customer identification documents.

Please send your color certified copies of your identification documents by post to:
PO BOX 27
Flinders Lane
Melbourne VIC 8009