GOLD Aud $
Silver Aud $
For the purchase of physical bullion, visit our website www.melbournemint.com.au
, or call us on (61) 3 8602 5188.
MM reserves the sole right to make changes to these terms and conditions at any time, and
encourages you to review them periodically.
TERMS & CONDITIONS
Effective August 2019
TERMS AND CONDITIONS FOR PURCHASING
Metal Purchase. Precious metal is purchased on the customer’s behalf and the metal price is locked in as soon as the customer has uploaded or forwarded MM a proof of payment within half an hour of placing an order via the website; www.melbournemint.com.au email; [email protected] or via fax; 03 8602 2588
You enter into a binding contract with us at the time of making purchase or when an invoice is raised by us, whether by phone, email or through our website. At this time, the customer assumes all price exposure risk on the goods. MM requires a copy of proof of payment to be emailed or faxed immediately or within half an hour of placing the order. email; [email protected] or fax: 03 8602 2588. The contract to purchase is legally binding notwithstanding the non-return of this document.
Full payment is to be made in AUD and is due within half an hour of placing an order. In addition, such funds need to be cleared. Non-payment of any order will result in cancellation of the contract and recovery of all costs from the customer – All payments must originate from the verified customer’s bank account which displays the same name as that in which the MM account was opened. No delivery of physical bullion will be made until full payment is received from the customer into MM’s nominated bank account as cleared funds & ID requirement are met.
Proof of payment must be uploaded or emailed to [email protected] within half an hour to
lock in metal price.
funds so we can identify your payment and ensure that your funds are allocated correctly.
MM is not liable for any delays in receipt of customer’s funds into its bank account or lack of
Customer Identification. Identification. Under the Australian Anti-Money Laundering and Counter-Terrorism Financing Act 2006, MM is required to be able to appropriately identify customers buying bullion products for orders, over the phone or online, we may request customers to provide appropriate identification (ID) documents prior to the commencement of trade. Individual customers wishing to place orders on MM website must complete Labgroup online ID verification check. If the client fails or doesn’t complete check. MM reserves the right to request additional customer identification information, at its discretion including other certified or notarised documents. Addressed to;
P.O Box 13357, Law Courts Melbourne, Victoria, 8010, Australia
The full purchase price for any product, commission, fees and charges in connection with your
account and our services at the rates and currency notified by us in writing from time to time; any fees, taxes or other charges levied by a third party on MM in connection with your order or account, including but not limited to charges by banks or financial institutions; You are required to provide Available Funds to pay for all costs in connection with a purchase of product on the day the order/invoice is raised by MM. In the event of any default by you in the fulfillment of any of your obligations to us: you must pay us a default administrative fee of AUD $55 for each default.
If you default in payment of an invoice (which includes termination or cancellation of an order by you) you will pay us the difference between the price invoiced to you for any product, and the current buyback price (as determined by us) of the Product as at the date your default is processed. We may refuse to accept or fulfil any further orders from you for product or our Services.
In the event that incorrect prices are published on this website as a result of unexpected technical or data feed issues, force majeure, or other factors beyond our control, we unreservedly maintain the right to cancel any transaction so affected.
*Please note that all prices on this site relate to international spot price, and as such are updated every 5 minutes, reflecting the live market.
GST is not charged on Bullion when sold in Australia. For sales in Australia, GST is charged on freight and insurance.
Australian Customers are offered insurance on payment of an optional 1%, up to the value of AUD 20,000 per shipment per day where no single item exceeds AUD 20,000. If any one item exceeds
AUD 20,000 you must use the services of a Secure Courier. Customers opting to decline the optional
insurance must check the appropriate insurance waiver liability acceptance button during the website
checkout process or sign and return a Delivery Liability Waiver on the Order Contract Confirmation. Where the customer declines MM insurance option the customer is fully liable for loss of delivery for any reason and the onus of taking out any separate insurance for the delivery rests entirely with the customer.
MM will endeavour to despatch orders within 3 working days of receipt of cleared payment – see Terms and Conditions (Section 3) for further information. During periods of high demand, delivery delays may occur. MM accepts no liability in the event of a delayed delivery.
The maximum maximum liability of MM to the customer at any time, provided only to the extent that MM is at fault, is limited to the price the customer paid for the specific order. Under no circumstances will MM be liable to the customer for any indirect, incidental, consequential, special, punitive or exemplary damages, including without limitation damages for loss of revenue or loss of profits, loss of reputation or loss of goodwill, or delay in delivery of the order, or any increased costs incurred by the customer arising from any provision of these Terms and Conditions including without limitation loss or damage suffered by any person as a result of any investment decision which resulted from formulating and acting upon any material on this website, even if MM has been advised of the possibility of such liability or foresaw or could have foreseen such liability, and notwithstanding whether such liability arises in contract, tort, statute, equity or otherwise.
No returns of of Bullion are accepted. Once a purchase has been made and paid for and material
goods have been delivered to a customer in good condition, there will be no eligibility for any customer
to receive any refund whatsoever. Dislike or dissatisfaction with any goods ordered or purchased will not
be accepted as or constitute grounds to receive a refund whatsoever.
Please transfer amount in AUSTRALIAN DOLLARS (AUD), quoting the order number. Payment to this account will not be accepted in any other currency.
National Australia Bank
Melbourne Mint PTY LTD
BSB: 082 902
ACC: 145 015 115
For Enquries, please call
+61 3 8602 5188